Personal Role

Research

Workshop Facilitation

UX Design

Team

Founder

Development

UI Design

UX Design

Tools

Sketch
Figma

Notion

Methods 

Design Sprint: 

Expert Interviews
How Might We
Sprint Goals
Sprint Questions
Concept Map
Lightning Demos
Crazy 8’s
Concept Sketching
User Test Flow Storyboard
Prototyping
User Interviews

Vision & Challenges 

  • Creating an interface for a tablet to order a bowl-dish from the menu and pay for it in the quickest way possible without needing any additional restaurant employees to help. 
  • Giving the user a clear way to identify their dish(es) for pick up after ordering and paying, without using personal informations (because a public screen is used to indicate the next order ready for pick up). 
  • Helping the user to always finding exactly what they want, no matter their diet or preferences, but being flexible enough to change your mind at any time. 
  • Conveying the quality and freshness of the dishes and ingredients to show that this is the selling point of the restaurant, instead of the robotic-cook. 

Approach & Methods  

We met up with the client to get to know their business model, goals and values, which includes a robotic-cook and as little employees as possible.


Next step was to research competitors regarding restaurants focusing on either freshness, quick meals or robotic kitchens in preparation of a design sprint.


We created a prototype with focus on a filter, phrased in a way a person would explain their preferences to a waiter to give the restaurant a human feel to it.


The client also wanted to offer the ability to customize or alter a dish so every customer was able to find something to their taste. Because a quick ordering process was of importance, due to busy lunch times, we decided to offer that feature after filters are applied as a definite match. Also each dish stayed customizable. The customization especially was tested and refined, so the customer is always aware of how to alter ingredients and exactly what and how much is in their dish, from weight to health information. 


After testing and evaluating the results we implemented our new learnings and completed the interface with every needed screen. For the development, we also created a UI library to give a better overview about what to build.